Solgari & IBIZ Consulting Services announce Asia Pacific partnership to bring Compliant, Omni-Channel Cloud Communication services to Microsoft Dynamics 365 customers
Consumer demand for digital transformation in Asia Pacific is driving more companies to cloud based business solutions
SINGAPORE/LONDON – 6th June 2018 –Solgari, the global provider of compliant, integrated omni-channel cloud communications services and IBIZ Consulting Services, a leading global Microsoft Dynamics 365 partner, today announced their partnership to bring Solgari services to multiple Microsoft customers in Asia Pacific on the road to digital transformation.
Solgari provides our customers in 34 countries to date all the digital communication channels – including voice, WebRTC video, chat, IM & SMS – in the cloud, while automatically addressing local and international compliance requirements through a per user per month SaaS model.
As a Microsoft ISV, Solgari partners with the major global Dynamics 365 partners who are developing customer solutions on Microsoft’s industry leading cloud products. IBIZ Consulting Services has a presence and tremendous track record across the key markets in Asia Pacific and multiple customers in industry verticals such as Financial Services & Retail who are embracing cloud services to create a competitive advantage.
Opportunity in Asia Pacific:
The use of modern communication channels by consumers across Asia Pacific, such as chat and video, challenges companies to develop digital solutions that allow consumers choose whatever communication channel they prefer.
The integration between Dynamics 365 and Solgari offers these companies a solution that offers all the end to end digital communications, compliance, business intelligence and big data needs in the cloud.
As the adoption of Dynamics 365 continues to grow at over 75% quarter on quarter, unique applications such as Solgari add high value add to those customers committed to creating competitive advantages on Microsoft’s cloud.
Benefits of Solgari integrated with Dynamics 365:
- Digital, omni-channel and regulatory compliant business communications integrated with Dynamics 365
- Handle all inbound and outbound communications globally – voice, WebRTC video, SMS and chat.
- Lower customer sales & support costs through efficient inbound identification regardless of customer communications channel, self service and voice verification.
- Record & archive all communication channels, search & retrieve and then analyse including the capability to word and phrase search within audio.
- At least 50% cost savings with a per user per month SaaS model vs the alternative of multiple capital intense providers.
- Local numbers available globally, tier 1 quality voice and video communications.
Rajendra Ramchandra Dixit, head of Partner Alliances at IBIZ Consulting Services remarked “we noticed Solgari was already active in Singapore with customers in the FinTech and Financial Services area which is a core vertical for IBIZ Consulting Services. Once we were able to meet the team and view their cloud platform, we quickly concluded there is significant sales growth potential between both of our companies. Our team is looking forward to introducing Solgari to our Microsoft customers and prospects who are focused on transforming their communication capability with their customers.”
John Colgan, CEO at Solgari added, “Partnering with IBIZ Consulting Services is a tremendous step forward for us in Asia Pacific. The demand for digital transformation through integrated, omni-channel cloud communications within key markets such as Singapore is moving quickly. We have an outstanding opportunity to work with the team at IBIZ Consulting Services to access this demand which is also moving rapidly to Microsoft Dynamics 365.“
About IBIZ Consulting Services
IBIZ Consulting Services is a leading consulting firm that specializes in delivering Microsoft Dynamics business management solutions to help businesses stimulate sustainability and growth. We support your business expansion and create competitive advantage through the enablement of IT productivity tools. As a leading Microsoft Dynamics partner in Asia, we have decade of experiences in business consultancy, solution design and implementation services for Microsoft Dynamics ERP, CRM, Portal, BI and Mobility.
We work with growing businesses across industries especially those in manufacturing, engineering, retailing, healthcare, and wholesale distribution sector. Building on a decade of industry experience and domain expertise, our vertical solutions are developed to meet your business requirements. We apply domain knowledge to develop end-to-end business management solutions, utilizing powerful technologies and platforms such as Microsoft Dynamics AX, NAV, CRM, SharePoint, .NET, etc.
Our outstanding performance has won us several prestigious awards including the Microsoft’s Inner Circle award, Microsoft’s President’s Club awards and Microsoft’s Partner of the Year awards over the years, giving you the assurance that we can be your trusted partner.
IBIZ Consulting Services Contacts
Rajendra Ramchandra Dixit – Head of Partner Alliances
Solgari provides Compliant & Integrated Omni-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 34 countries to date.
Solgari’s integrated cloud software service provides all the digital business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.
Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.
Paul Mulvenna – Asia Pacific Business Development Director
Hong Kong +852 3008 5699 ext 316
Singapore +65 3159 0425 ext 316
Australia +61 1800 728 103 ext 316
Emily Hallinan – Public Relations
+44 (0)20 7403 6900