Solgari & Emergent Telecommunications announce partnership in Middle East and Africa (MEA) region to deliver Omni-Channel Cloud Communication software services to the local corporate markets.
Partnership focused on significant corporate demand across key countries in the MEA region for modern web-based communication solutions
DUBAI/LONDON – 29th August 2018 –Solgari, the global provider of compliant, integrated omni-channel cloud communications services and Emergent Telecommunications, a leading telecoms and managed service provider across a number of countries in MEA region and Pakistan, today announced their partnership to bring Solgari services to local corporates & SMEs.
Solgari provides our customers in 34 countries to date all the digital communication channels – including voice, WebRTC video, chat, IM & SMS – in the cloud, while automatically addressing local and international compliance requirements through a per user per month SaaS model.
Opportunity in Middle East:
Solgari partners with leading technology partners world-wide who are focused on delivering transformational cloud solutions to their customers. Emergent Telecommunications, and affiliate telecom service provider companies, are seeing significant business demand for cloud-based communications delivered over the top of their local networks making this a powerful partnership in one of the fastest growing regions for cloud adoption.
Countries in MEA region and Pakistan are experiencing a major leap forward to the most modern technologies, such as the deployment of the LTE Advanced 4.5G network. This creates the opportunity to deliver modern communication solutions such as Cloud Business Communications across the top of these networks to fast growing SMEs, local & multi-national corporates who are not encumbered with legacy technologies.
Benefits for Local SMEs & Corporates:
Over the top services by Solgari’s cloud offering for the local business market include these enhancements and benefits to end users:
- Opportunity to consolidate all communications – voice, video, chat & SMS – on a single cloud solution for local and international offices.
- Achieve instant digital transformation by offering clients all the modern communication channels including completely free options from websites and apps.
- Compliant recording & archiving of all communication channels as required.
- Integration between CRM such as Microsoft Dynamics 365, Salesforce.com & Zendesk and Solgari.
- Secure, compliant handling of any debit and credit card payments using Solgari communication channels.
- Provide local and international phone numbers as required.
- At least 50% cost savings with a per user per month SaaS model vs the alternative of using multiple vendors.
Hasan Bokhari, Group Chairman of HB International (holding group of Emergent Telecommunications) appreciated evolving technologies by saying “I have always been one of early adopters in technology advancements, and in providing services to our customers. For example, our company Wi-Tribe was first to launch LTE advance 4.5 in Pakistan. I am confident that partnering with Solgari for cloud OTT services will leverage our network partnerships and provide an enhanced user experience.”
Haris Khan, CEO at Emergent Telecommunications remarked “we seek to partner with the leading cloud and AI businesses to bring best of breed services to our existing customers and partners across our group companies in different countries. Our partnership with Solgari is a prime example of how we are bringing the next generation of cloud communications services to the MEA region. Solgari ‘s solution offers one glass pane for otherwise fragmented communications. In compliance with standards and policies, it is used globally by fast growing companies and we are very much looking forward to working with John and the team on this tremendous opportunity.”
John Colgan, CEO at Solgari added, “The Emerging Markets like MEA is primed for fast growth in the adoption of cloud services and we are very pleased to work with Haris and his team at Emergent Telecommunications on this significant expansion into the market. For example, with a population of over 190 million and a de-regulated telecom industry, Pakistan represents an outstanding market for delivering our cloud services with the local group telecom service provider. As a local distribution partner, Emergent Telecommunications will also play a key role in bringing Solgari integrated with Microsoft Dynamics 365 to the market.”
About Emergent Telecommunications
Emergent Telecommunications is a Managed Services Provider for Information and Communications Technologies. As a group company of a HB International, a conglomerate, Emergent Telecommunications brings over 20 years of proven professional experience in the fields of Telecommunications and IT infrastructure.
In the realm of technology disruption, which is drawing new boundaries the way business is conducted or information is processed, Emergent Telecommunications has taken an early step to be an important link in the new value chain. With technology ventures in the field of Telecom/Media/Computing/AI & BI/ IOT, Emergent is engaged in techno-commercial modelling to the benefits of product developers and end users, alike.
Emergent Telecommunications Contacts
Neeta Puniani – VP Commercial
UAE: +971 43 82 7700
Solgari provides Compliant & Integrated Omni-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 34 countries to date.
Solgari’s integrated cloud software service provides all the digital business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.
Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.
Tamara Phelan – EMEA Head of Sales
US +1 855 304 0022 x 313
Canada: +1 647 477 0415 x 313
UK +44 808 238 9594 x 313
Ireland +353 1 246 1130 x 313
France: +33 170 770 335 x 313
Germany: +49 69 222 222 514 x313
Emily Hallinan – Public Relations
+44 (0)20 7403 6900