Cloud2020 and Solgari partner to bring Compliant, Cloud Communications solution to Microsoft Dynamics 365 market in the UK and across Europe.

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Solgari News



Omni-Channel Cloud Communications integrated with Microsoft Dynamics 365 provides a significant solution to the global digital transformation revolution

LONDON – 12th September 2018Solgari, the global provider of compliant, integrated omni-channel cloud communications services and  Cloud2020, the fast growing UK Microsoft Dynamics 365 partner, today announced their partnership to bring Solgari services to Dynamics 365 customers in UK & Ireland.

Solgari provides customers in 34 countries to date all the digital communication channels – including voice, WebRTC video, chat, IM & SMS – in the cloud, while automatically addressing local and international compliance requirements through a per user per month SaaS model.

As a Microsoft ISV, Solgari,  partners with the leading regional Microsoft partners who are developing transformational customer solutions on Microsoft’s industry leading Dynamics 365 platform. Cloud2020 has a highly impressive customer track record in delivering multiple cloud solutions across their key European markets.

Digital Transformation Opportunity for Microsoft Dynamics 365 Customers:

IDC expects that by the end of 2019, enterprises worldwide will spend $1.7 trillion on technology and related services to implement and manage digital initiatives. Cloud2020 and Solgari are addressing the following key digital transformation requirements:

  • Opportunity to consolidate all communications on a single cloud solution for local and international offices.
  • Achieve instant digital transformation, lower sales and support costs by offering customers & prospects easy to use modern communication channels including voice, SMS, WebRTC video and chat.
  • Automatically address compliance requirements such GDPR, PCI DSS & MiFID II through recording & archiving all communication channels.
  • Provide a single data view across all integrated communication channels which can be searched, retrieved and analysed in real time.
  • Integration between Dynamics 365 and Solgari includes all the end to end digital communications, compliance, business intelligence and big data needs in the cloud.
  • At least 50% cost savings with a per user per month SaaS model vs the alternative of multiple capital intense providers.

Ian Bourne, CEO of Cloud2020, remarkedSolgari has achieved significant success in delivering their compliant, cloud communications solution to customers globally across some key verticals such as financial services & retail. We see a huge opportunity here for both our companies and our team is looking forward to introducing Solgari to our relevant Microsoft customers and prospects.”

 John Colgan, CEO at Solgari  added, “Cloud2020 is exactly the type of ambitious Microsoft partner we are seeking to work with to meet the exploding demand for our services integrated with Dynamics 365. This partnership is an outstanding opportunity to bring our cloud solution to a new customer base in the UK with Ian and his team.”

Solgari’s services are available for a 2 weeks free trial at or please contact for more information or a demo.


Cloud2020 is a pure Microsoft Dynamics 365 partner, operating principally across UK and Ireland – we believe passionately in all the products offered across the Microsoft Cloud stack as they deliver the most comprehensive set of capabilities to support the range of organisations we work with. As a managed Microsoft partner, we are privileged to have a close relationship with the Dynamics 365 and Office 365 teams and are represented on key Microsoft development and product preview forums, meaning we have unrivalled access to the latest developments and leading support in the UK.

As well as Microsoft, Cloud2020 has worked hard to build relationships with a range of strategic partners with market-leading solutions or services that run alongside our own offerings.

For more information, please visit

Cloud2020 Contacts

Wendy Clifford – Account Manager  or

UK +44 1453 827899

About Solgari

Solgari provides Compliant & Integrated Omni-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 34 countries to date.

Solgari’s integrated cloud software service provides all the digital business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this 2 minutes video The Digital Race

Solgari Contacts

Tamara Phelan – EMEA Head of Sales

US +1 855 304 0022 x 313

Canada: +1 647 477 0415 x 313

UK +44 203 180 5904

Ireland +353 1 246 1130 x 313

France: +33 170 770 335 x 313

Germany: +49 69 222 222 514 x 313

Emily Hallinan – PR Contacts

+44 (0)20 7403 6900


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