Solgari and Velosio announce partnership

Solgari and Velosio are delighted to announce their new strategic partnership. The alliance will enable Velosio’s customer network to quickly benefit from Solgari’s market-leading customer experience CCaaS solution, Converse, as well as reinforce Solgari’s go-to-market reach across the American market. With all configuration in the cloud, go-live in days, and deep integration with Microsoft Dynamics Field Service, Sales, Marketing and Customer Service, Solgari enables businesses across the Velosio customer network to offer effective, productive and enjoyable end user experiences, in a consistent and joined up manner across each of their preferred communication channels, with the right blend of automated self-service and agent assisted outcomes and increased retention benefits for customers.

Commenting on the partnership, Bill Anderson, Chief Marketing Officer at Velosio said, “At Velosio, we carefully select the best solutions to meet the complex needs of our clients. We’re confident in Solgari’s ability to help our clients streamline their communications with their customers through a single solution – in turn, helping their employees become more efficient and productive.”

Louis Doré, Solgari’s Vice President of Sales and Partnerships, The Americas, remarked, “Solgari offers unrivalled speed to value, as our cloud-enabled all channel customer experience technology is proven to deliver measurable business impact in days. We’re very excited to be bringing this opportunity to market with our friends at Velosio, and enabling businesses to meet their customers’ ever-evolving expectations in the Manufacturing Industry; especially within field service, professional services and HVAC companies in the Mid-Market segment.”

— ENDS —

 

Contacts

Vincent Kelly – Head of Marketing, Solgari

vincent.kelly@solgari.com

 

Bill Anderson, Chief Marketing Officer, Velosio

insider@velosio.com

 

About Solgari:

Solgari is a Premium Tier Microsoft Business Applications ISV Connect Partner and part of the Microsoft Inner Circle for Business Applications. Solgari provides the All-Channel Communications Solution for Dynamics 365 and Power Platform, as well as the Solgari for Dynamics 365 Customer Voice Solution which delivers automated phone and SMS surveys.

Our solutions allow Dynamics 365 and Power Platform customers across Healthcare, Financial Services, Manufacturing, Retail, Real Estate and Non-Profit to address all business communications from customer care, contact tracing, sales, marketing, surveys, and automation, across all channels and functions removing the need for multiple telephony, contact centre, recording and archiving, and carrier solutions. Solgari is an end-to-end global cloud communications solution requiring no hardware or software and in conjunction with our carrier and SMS capability, is available anywhere.

If you are interested in finding out more about Solgari customer outcomes, visit www.solgari.com

 

About Velosio:

Velosio is a leader in deploying business applications through the cloud and delivering unparalleled client experiences for small and medium-sized businesses, and larger enterprises. One of the largest Microsoft partners in North America, Velosio supports the entire Microsoft Dynamics portfolio, Microsoft Office 365 family, and Azure services. Our solutions portfolio includes ERP, CRM, Productivity, Business Intelligence, and Power Platform with industry expertise and solutions for Professional Services, Field Service, Agribusiness, and Distribution, and extends to NetSuite and Sage. Headquartered in Columbus, Ohio, Velosio serves over 4,000 clients across US and Canada.

 

CRM Dynamics, a Dynamics 365 Inner Circle Partner and Solgari, a Premium ISV Connect Partner announce joint plan for North America.

Growing demand in Canada & USA for business applications built on Dynamics 365 for Customer Engagement.

Dublin & Toronto – April 6th 2020 – Solgari, the provider of the Dynamics 365 All-Channel Solution, and CRM Dynamics, a Microsoft Dynamics 365 Inner Circle Partner, today announced their strategic partnership to deliver their joint ISV solutions into the North American market.

Solgari is a premium tier member of Microsoft’s Business Applications ISV Connect Program, providing the leading Dynamics 365 All-Channel Communications Solution used by companies in over 40 countries.  It provides demanding, secure, multi-channel capabilities to companies who are looking to increase efficiency, meet compliance requirements, and delight customers who wish to engage on their preferred communications channel.

CRM Dynamics is in the top 1% of Microsoft Dynamics 365 Business Applications Partners world-wide, providing Rapid Implementation ‘Blueprint’ solutions for Financial Services, Service, Manufacturing and additional industries. Built within the Microsoft Dynamics platform, the solution is designed to provide businesses with a 360-degree view of customer information as well as operational control over Sales, Service, Marketing and Field Service.

By offering the Dynamics 365 All-Channel Solution as part of the ‘Blueprint’ solutions series, customers across these verticals enjoy the following transformational operational outcomes:

Check out the campaign overview here.

Bill Gardner, CEO at  CRM Dynamics , said “Companies are seeing the need to for their employees to be able to work from anywhere, including their homes.  Solgari’s solution gives team members All-Channel communications, including telephony from anywhere with an internet connection.  It is configured to work directly within Dynamics 365, not as an add-on.  This makes it intuitive and easy to use for every role including Sales, Customer Service, Operations and Field Service”

John Colgan, CEO at Solgari added, “we partner with the leading regional Dynamics 365 ISVs.  We have a joint plan with CRM Dynamics to bring our solutions to the North American market in conjunction with Microsoft ‘Co-sell’ teams. The demand for cloud-based solutions has accelerated during the COVID-19 emergency and together we can meet critical operational requirements.”

About CRM Dynamics

CRM Dynamics is one of the largest Microsoft Dynamics 365 partners in Canada. They are a Microsoft Gold certified partner, a member of the 2019/2020 Microsoft Inner Circle for Business Applications and a winner of the 2019 Microsoft Canada Business Applications Impact Award.

The Quick Launch Blueprint is an accelerator powered by Dynamics 365 that includes options for Contact Management, Sales and Customer Service.

For more information, please visit CRM Dynamics

CRM Dynamics Contacts

Rob Triggs

VP Sales & Marketing

rob.triggs@crmdynamics.ca

CA: + 1 866 740 2424

About Solgari

Solgari is a Premium Tier Microsoft Business Applications ISV partner, providing a Full Stack Cloud Communications and Contact Centre solution for Dynamics 365 customers. Our Dynamics 365 All-Channel Communications Solution is used by companies in 40 countries to date with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.

If you are interested in the customer outcomes from using these type of cloud software solutions, please review this 2 minute video Dynamics 365 All-Channel Solution.

Solgari Contacts

Dan Bozesan – North American Sales

dan.bozesan@solgari.com

US:       +1 855 304 0022   ext 311

CA:       +1 647 477 0415   ext 311

 

Rob Hennelly – Head of Product Marketing

rob.hennelly@solgari.com

US:       +1 855 304 0022  ext 307

CA:       +1 647 477 0415  ext 307

Point Taken, Norwegian Microsoft Dynamics 365 Gold Partner, and Solgari, global Microsoft ISV, announce strategic partnership.

Customer demand in Norway for the Dynamics 365 All-Channel Solution – all customer communication channels delivered as part of Dynamics 365 for Customer Engagement.

London & Oslo – 10th December 2019 – Solgari, the provider of the Dynamics 365 All-Channel Solution, and Point Taken, the Microsoft Dynamics 365 Gold Partner, today announced their partnership to bring the Solgari ISV solution into the Dynamics 365 market in Norway.

As a premium Microsoft Business Applications ISV, Solgari works with the leading Microsoft partners who are building transformative cloud solutions on Dynamics 365 for their customers. Point Taken is a Dynamics 365 provider focused on the delivery on innovative cloud solutions to customers across the financial services, retail and manufacturing industries across Norway. The partnership brings a proven Microsoft Gold Partner and a global Microsoft ISV together to deliver the Dynamics 365 All-Channel Solution that is heavily in demand across these specific industries in the Nordic marketplace.

The Dynamics 365 All-Channel Solution is used by companies in 40 countries with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.

Businesses in the following verticals use the solution:

Achieving key customer outcomes:

The solution is available on Microsoft AppSource using the Channel Integration Framework – Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution

Thomas Sandsør, Dynamics 365 Manager at Point Taken, said there is significant demand in our customer base for ISV solutions that work seamlessly with Dynamics 365 and in particular across customer engagement. The Dynamics 365 All-Channel Solution opens up really innovative & modern customer communication solutions for our customers and we are really excited about this partnership with Solgari.”

Tamara Phelan, Head of EMEA at Solgari added, “The Norwegian market is a global leader in cloud adoption and has been a key target market for our Dynamics 365 All-Channel Solution. We are really pleased to enter the market with Thomas and the Point Taken team. They are cloud innovators and bring visionary solutions to their customers which dovetails with Solgari.”

About Point Taken

Point Taken is Norway’s leading company in digital collaboration. We focus on brining the best of Microsoft technology to our customers helping their everyday become more efficient and systematic. Point Taken provides senior consultants within Dynamics 365, Power BI and O365.

For more information, please visit Point Taken

Point Taken Contacts

Thomas Sandsør – Manager Dynamics 365

Twitter: @crmkeeper

Norway: + 47 22 12 03 65

About Solgari

Solgari is the enterprise solution for organisations with demanding, multi-channel needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. Our solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

Solgari is a global Microsoft Independent Software Vendor (‘ISV’) partner and provides the Dynamics 356 All-Channel Communication Solution to Microsoft customers and partners in Western Europe, Middle East, Africa, Asia Pacific and North America.

For more information, please visit Solgari or simply review this short product video Dynamics 365 All-Channel Solution.

Solgari Contacts

Tamara Phelan – Head of EMEA

tamara.phelan@solgari.com

UK:       +44 808 238 9584

Nicolle Huntingford – Marketing Manager

nicolle.huntingford@solgari.com

UK:       +44 808 238 9584