AXPulse, Pakistani Microsoft Dynamics 365 Consultancy Firm, and Solgari, global Microsoft ISV, announce strategic partnership.

Global demand for the Dynamics 365 All-Channel Solution – all customer communication channels delivered as part of Dynamics 365 for Customer Engagement.

London & Karachi – 25th November 2019 – Solgari, the provider of the Dynamics 365 All-Channel Solution, and AXPulse, the Microsoft Dynamics 365 consulting firm, today announced their partnership to bring the Solgari ISV solution into the Pakistan and US customer base.

As a premium Microsoft Business Applications ISV, Solgari works with the leading Microsoft partners who are building transformative cloud solutions on Dynamics 365 for their customers. AXPulse is a global consulting firm that helps organizations improve people and process management by leveraging Microsoft Technologies, focused on the retail, distribution and manufacturing verticals across companies in Pakistan and the US.

The Dynamics 365 All-Channel Solution is used by companies in 40 countries with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.

Businesses in the following verticals use the solution:

Achieving key customer outcomes:

The solution is available on Microsoft AppSource using the Channel Integration Framework – Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution

Imran Mahmood, CEO at AXPulse, said the demand for cloud solutions that are built on or extend Microsoft Dynamics 365 is growing rapidly among the AXPulse customer base and we are very pleased to being Solgari, a leading global Microsoft ISV, and the Dynamics 365 All-Channel Solution into our markets and verticals.”

Tamara Phelan, Head of EMEA at Solgari added, “we focus on Dynamics 365 partners with the right type of customers with heavy inbound and outbound communication requirements and the appetite to work with ISV solutions like Solgari. Imran and the team at AXPulse have recognised the opportunity for All-Channel communications and we are looking forward to working together.”

About AXPulse

AXPulse enables you to transform your organization and improve performance by adopting the world class Microsoft Technologies like Microsoft Dynamics AX, Dynamics CRM, Dynamics 365, Dynamics NAV, Azure, Power BI and others. We aim to empower you to respond more quickly and intuitively to changing market dynamics using proven technologies and solutions purposely built with industry best practices.

For more information, please visit AXPulse

AXPulse Contacts

Imran Mahmood- Founder and CEO

imran@axpulse.com

About Solgari

Solgari is the enterprise solution for organisations with demanding, multi-channel needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. Our solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

Solgari is a global Microsoft Independent Software Vendor (‘ISV’) partner and provides the Dynamics 356 All-Channel Communication Solution to Microsoft customers and partners in Western Europe, Middle East, Africa, Asia Pacific and North America.

For more information, please visit Solgari or simply review this short product video Dynamics 365 All-Channel Solution.

Solgari Contacts

Tamara Phelan – Head of EMEA

tamara.phelan@solgari.com

UK:       +44 808 238 9584

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900

Solgari announce release of its AI-enabled solution “Converse” at Microsoft Inspire

­­ Providing a seamless user & customer experience, Solgari is offering a free 2-week trial to all Dynamics 365 users to celebrate

LAS VEGAS, 15 JULY 2019Solgari, the global Microsoft ISV and provider of the Dynamics 365 All-Channel Solution announced today, at Microsoft Inspire, the release of Converse as the customer & agent UI.

Converse is an innovative, browser-based solution that’s utilises Solgari’s cutting edge Artificial Intelligence and Machine Learning to empower conversations in the browser, delivering a consistent experience across all channels – audio, video, chat, SMS and more.

Solgari’s combination of AI and ML delivers smoother conversations between agents & customers through a “Know Me” and “Support Me” principle, with all communications delivered seamlessly within Dynamics 365 via Microsoft’s Channel Integration Framework.

To celebrate this release, ­­Solgari are offering a free 2-week trial for Dynamics 365 users so they can see the end-to-end solution in action which you can access here. The solution is also available on Microsoft AppSource using the Channel Integration Framework – Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution

“Converse is the future of communications.  We’re moving away from the concept of having individual and separate channels,” noted Vance Harris, CTO, Solgari. “Converse empowers true, seamless conversation, all inside the browser.  The combination of our features and functionality, with AI & Machine Learning, means that customers can enjoy richer conversations, however and wherever they choose.

Raz Dynamics, MVP and head of the Microsoft Dynamics Community added Solgari delivers an impressive all-channel communications solution. We’re really excited about what this can do for Dynamics 365 users.”

To view the Customer Journey in action please click here.

If you are attending Microsoft Inspire and would like to discuss this new solution please contact COO, Ed Grant, on MyInspire or else simply tweet @bigedgrant or email edward.grant@solgari.com to set up a meeting.

Opportunity for Dynamics 365 Customers across Financial Services, Retail & eCommerce.

About Solgari

Solgari is the enterprise solution for organisations with demanding, multi-channel needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. Our solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

As a global Microsoft ISV, Solgari works with the leading D365 Microsoft partners in Australia, Singapore, Hong Kong, India, UK, Germany, Scandinavia, Canada & the US who are building transformative cloud solutions on Dynamics 365 and the Power Platform for their customers.

Solgari works with Enterprise Ireland, the Irish State agency that partners with Irish enterprises to help them start, grow, innovate, and win export sales in global markets.

Solgari Contacts

Rob Hennelly – Head of Product Marketing

rob.hennelly@solgari.com

US:       +1 855 304 0022 x 307

Can:     +1 647 477 0415 x 307

EMEA: +353 1 246 1130 x 307

UK:       +44 808 238 9584 x 307

HK:     +852 3008 5699 x 307
Sing:    +65 3159 0425 x 307

Aus:    +61 1800 728 103 x 307

 

 

Dynamisity, leading Indian Microsoft Dynamics 365 Solution Provider, and Solgari, the Dynamics 365 All-Channel Communications Solution, announce strategic partnership.

Dynamisity, leading Indian Microsoft Dynamics 365 Solution Provider, and Solgari, the Dynamics 365 All-Channel Communications Solution, announce strategic partnership.

All communications & related functionality delivered within Dynamics 365 – Voice, Video, Chat, SMS – providing a brilliant a seamless user & customer experience

Singapore & Ahmedabad – 11th July 2019 – Solgari, the provider of All-Channel Cloud Communications Services, and Dynamisity, the leading Indian Microsoft Dynamics 365 Solution provider with operations across Asia Pacific, today announced their partnership to bring Solgari’s Dynamics 365 All-Channel Solution into the 500,000 user Indian Dynamics 365 market.

Solgari is the enterprise solution for organisations with demanding, multi-channel needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. Our solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

As a global Microsoft ISV, Solgari works with the leading Microsoft partners who are building transformative cloud solutions on Dynamics 365 for their customers. Over 20+ years of experience, Dynamisity has delivered 100+ tailored Microsoft Dynamics CRM & Microsoft Dynamics 365 solutions for numerous organizations for major industries purely based on the business needs and objectives defined by the organization. With an acquired reputation within the Microsoft Network, Dynamisity provides the largest community of Dynamics 365 specialists & experts, and have provided high-standard platform architecture and project management to various organizations & large Enterprise businesses across all industries.

Solgari’s Dynamics 365 All-Channel Solution is driven through Microsoft’s Channel Integration Framework, providing instant availability in the browser in Dynamics 365, rapid on boarding for our customers through Single Sign On and no software to download. Solgari and Dynamisity are working together to bring this solution into the numerous verticals in the Indian market including financial services & BPOs.

Opportunity for Dynamics 365 Financial Services, Retail & NGO Customers

The solution is available as the Dynamics 365 All-Channel solution through Microsoft AppSource using the Channel Integration Framework – Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution

Deepesh Somani, CEO at Dynamisity, said the demand for ISV business applications such as Solgari’s Dynamics 365 All-Channel Solution is taking off and Dynamisity is delighted to partner with Solgari and bring this innovation to the huge number of companies that required seamless all-channel customer communications across India and Asia Pacific.”

Paul Mulvenna, Head of Asia Pacific at Solgari added, “Our recent discussions with Deepesh and the team at Dynamisity have open up some fantastic ideas and opportunities to bring our Dynamics 365 All-Channel Solution deeper into the Indian market which is the 6 largest Microsoft Dynamics 365 ecosystem. Dynamisty is a proven Dynamics 365 solution provider and this is a great partner opportunity for both of us.” 

About Dynamisity

Our approach is to architect capabilities on Dynamics 365 that represent your business model rather than twist & bend Microsoft Dynamics 365, customizing it rather than going through endless loops of technical implementation. We do this by conducting discovery sessions with our customers to understand the scope of the project and your business requirements, and work with your stakeholders and SMEs to identify functional needs and gaps of Dynamics 365 platform and create implementation plan and project schedule that aligns with your needs. We design all aspects of Dynamics 365, from data model and relationships that represents your business requirements, workflows that represent your business processes, security model that represents your business units and functions, functional configurations that meet your business needs, integrations that to your other business applications & extranets such as public facing self-service portals, reports the are needed by your business, and any other additional capabilities that are required.

For more information, please visit http://www.dynamisity.com

Dynamisity Contacts

Deepesh Somani

deepesh.somani@dynamisity.com

India: +91 9328455599

 

About Solgari

Solgari provides Compliant, All Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 40 countries to date.

Solgari’s cloud software service provides all the business communication channels – voice, video, chat, IM & SMS – while also including compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this short product video  Dynamics 365 All-Channel Solution.

Solgari Contacts

Paul Mulvenna – Head of Asia Pacific

paul.mulvenna@solgari.com

Aus      +61 1800 728 103

Sing:    +65 3159 0425

HK:       +852 3008 5699

Thai:     +66 2026 9324

 

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900

 

Solgari strengthens board with the appointment of FinTech leader, Marcel McCann, as Non-Executive Director

Dublin – 10th April 2019 – Solgari, the provider of All-Channel Cloud Communication Services, announces the appointment of Marcel McCann to the board of directors as global growth accelerates with the launch of the Dynamics 365 All-Channel Solution in partnership with Microsoft.

Marcel joins Solgari with a wealth of experience leading the management of operations and technology at leading financial service firms, including COO at AIB, the largest Irish bank by assets, and IBRC. Marcel is currently Director of Optimus Cards Ireland and COO of Optimus Card Group and takes up the board position at Solgari as the company enters a high growth stage in a number of international markets.

Solgari is the enterprise solution for organisations with demanding, multi-channel communications needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. The solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

As a global Microsoft ISV, our Dynamics 365 All-Channel Solution is being deployed with multiple Dynamics 365 partners and customers in UK, Germany, US, Canada, Dubai, India, Hong Kong, Singapore and Australia.

John Colgan, Chairman & CEO at Solgari commented, “we are delighted that Marcel has agreed to join the board of directors. His experience and skills in building enterprise class technology operations will be very important to the management team as we continue on our growth plan.”

 

About Solgari

Solgari provides all-channel cloud business communications to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 40 countries to date.

Solgari’s cloud software service provides all business communication channels – voice, video, chat & SMS – while automatically addressing GDPR, PCI DSS & MiFID II regulations through compliant recording & archiving of all communications.

We are also the first all-channel communications solution for Dynamics 365, enabling fast, smart, compliant connections and collaborations all without leaving your CRM window.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this short product video  Dynamics 365 All-Channel Solution

 

Solgari Contacts

Tamara Phelan – Head of Partnerships & Alliances

tamara.phelan@solgari.com

US +1 855 304 0022 x 313

Canada: +1 647 477 0415 x 313

UK +44 808 238 9594 x 313

Ireland +353 1 246 1130 x 313

France: +33 170 770 335 x 313

Germany: +49 69 222 222 514 x313

 

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900

 

 

GTI, leading Microsoft Systems Integrator in Hong Kong and China, and Solgari, the Dynamics 365 All-Channel Communications Solution, announce strategic partnership.

GTI, leading Microsoft Systems Integrator in Hong Kong and China, and Solgari, the Dynamics 365 All-Channel Communications Solution, announce strategic partnership.

All communications within Dynamics 365 – Voice, Video, Chat, SMS – providing a brilliant a seamless user & customer experience and allowing secure credit card payments.

Hong Kong – 29th March 2019 – Solgari, the provider of All-Channel Cloud Communications Services, and Global Technology Integrator (‘GTI’), the leading Microsoft Dynamics 365 partner in Hong Kong and China, today announced their partnership to bring Solgari’s Dynamics 365 All-Channel Solution into specific local industries such as financial services and NGOs.

Solgari is the enterprise solution for organisations with demanding, multi-channel needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. Our solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

As a global Microsoft ISV, Solgari works with the leading Microsoft partners who are building transformative cloud solutions on Dynamics 365 for their customers. GTI provides leading edge solutions of modernized infrastructure, IT security, cloud computing, mobility, CRM, digital marketing and a broad portfolio of IT services that serve the needs of enterprises and public organizations in Hong Kong and in China. GTI has developed cloud solutions for both NGO and financial services customers based on Dynamics 365 and is seeking to add further value to these solutions around the adoption of best of breed solutions that complement Microsoft’s cloud applications.

Solgari’s Dynamics 365 All-Channel Solution is driven through Microsoft’s Channel Integration Framework, meaning seamless integration in the browser, rapid on boarding and setup for our customers through Single Sign On and no software to download. Solgari and GTI are working together to bring this solution specifically to financial services, retail and NGO operations who want to offer their customers and partners all the communication options and compliantly handle payments.

Opportunity for Dynamics 365 Financial Services, Retail & NGO Customers

The solution is available as the Dynamics 365 All-Channel solution through Microsoft AppSource using the Channel Integration Framework – Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution

Matthew Kan, Services Delivery Director at GTI, said this is a great time to on-board Solgari’s Microsoft Dynamics 365 All-Channel Solution for our financial services and NGO customers who are already embracing Microsoft’s cloud applications. We have customer demand in both Hong Kong and China from companies who want to provide multiple customer communications channels and to take credit card payments over these channels.”

Paul Mulvenna, Head of Asia Pacific at Solgari added, “Microsoft introduced us to GTI as their key Dynamics 365 partner in the region which is wide open to the adoption of our Dynamics 365 All-Channel Solution in key customer verticals where GTI are experts. We are really excited about this partnership with Matthew and his team.”

 

About GTI

Innovation is the key to success of many businesses in the digital age. Established since 1989, Global Technology Integrator Limited (GTI) focuses to help public and private organizations select, architect and implement advanced IT solutions to empower their business.

We provide leading edge solutions of modernized infrastructure, IT security, cloud computing, mobility, CRM, digital marketing and a broad portfolio of IT services that serve the needs of enterprises and public organizations in Hong Kong and in China. We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

Headquartered in Hong Kong, the company has its offices in major cities in China including Beijing, Shanghai, Nanjing, Guangzhou & other cities.

For more information, please visit http://www.gti.com.hk/

GTI Contacts

Matthew Kan – Services Delivery Director

Matthew.kan@gti.com.hk

HK: +852 2881 4800

 

About Solgari

Solgari provides Compliant, All-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 40 countries to date.

Solgari’s cloud software service provides all the business communication channels – voice, video, chat, IM & SMS – while also including compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this short product video  Dynamics 365 All-Channel Solution

Solgari Contacts

Paul Mulvenna – Head of Asia Pacific

paul.mulvenna@solgari.com

Aus      +61 1800 728 103

Sing:     +65 3159 0425

HK:       +852 3008 5699

Thai:     +66 2026 9324

 

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900

 

SA Technologies, global Microsoft Gold Partner and Solgari, the Dynamics 365 All-Channel Communications Solution, announce strategic partnership.

SA Technologies, global Microsoft Gold Partner and Solgari, the Dynamics 365 All-Channel Communications Solution, announce strategic partnership.

All-Channel Cloud Solution integrated with Microsoft Dynamics 365 powering digital transformation & automatic compliance across financial services, ecommerce & retail.

SANTA CLARA/LONDON – 25th March 2019 –Solgari, the provider of All-Channel Cloud Communications Services, and SA Technologies, the global Microsoft Gold Partner for Dynamics 365, today announced their partnership to bring Solgari’s Dynamics 365 Omni-Channel Solution to SA Technologies Banking, Financial Services & Insurance (‘BFSI’) & Retail customers.

Solgari provides financial services, retail & eCommerce customers in 40 countries All-Channel Communications – including voice, WebRTC video, chat & SMS – in the cloud, while automatically addressing compliance requirements through a per user per month SaaS model. The solution is available as the Dynamics 365 Omni-Channel solution through Microsoft AppSource using the Channel Integration Framework – Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution

As a global Microsoft ISV, Solgari partners with the leading Microsoft partners who are developing transformational customer cloud solutions. SA Technologies has a proven record of building highly scalable, world-class consulting processes that deliver tremendous customer results across BFSI and retail, including cutting edge cloud solutions built on Dynamics 365 – SA Technologies Microsoft Dynamics 365 Solutions .

Opportunity for Dynamics 365 Financial Services & Retail Customers:  

Solgari – Dynamics 365 All-Channel Solution Features:

Raj Talukdar, Director – MS Projects of SA Technologies, remarked the delivery of Solgari’s compliant, all-channel cloud service inside Dynamics 365 using Channel Integration Framework provides an all-in solution that is heavily in demand across some of our key verticals such as financial services & retail. Solgari is an ISV that is solving the key needs of customer communications and this is a great partnership opportunity for both of our companies.”

Tamara Phelan, Global Alliances Head at Solgari  added, “Partnering with SA Technologies brings our Dynamics 365  All-Channel Solution right to the heart of the verticals that have many issues in delivering digital transformation across their customer communications. Raj and the team have a first hand view of the customer need & the track record that will allow us to jointly deliver brilliant customer solutions.””

The solution is available for a 2 week trial on Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Solution Microsoft AppSource or please contact raj@satechglobal.com for more information.

 

About SA Technologies  

SA Technologies Inc. is one of the few full-service providers which caters to almost all the industries.  SA Technologies’ strong organizational skills, in-depth business process knowledge and technical expertise in implementation services including iOT project experience make them one of the unique partners who can achieve the business objectives for clients with maximum operational efficiency.  SA Tech’s strength is in D365 Customer Engagement including PSA and FSA, Unified Operations (AX) and Business Central. SA Technologies (SAT) is one of the leading IT Consulting Companies based out of Santa Clara, CA and serving the clients for more than 16 years in North America, APAC, Middle East and India.  We have a proven record of building highly scalable, world-class consulting processes that offer tremendous business advantages to our clients in the form of huge cost-benefits, definitive results and consistent project deliveries across the globe. With more than 700 employees at over 6 locations worldwide, we generated $ 25 million of sales revenues in 2018.

We will continue to focus our efforts on steadily improving our technologies and services while actively developing new markets in order to continue expanding our business going forward.

Company Information:

For more information, please visit SA Technologies.

SA Technologies Contacts

Shaji Nanu – Microsoft Practice Director

shaji.nanu@satincorp.com

US: +1 408-724-9776


About Solgari

Solgari provides Compliant, All-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 40 countries to date.

Solgari’s integrated cloud software service provides all the business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this 2 minutes video The Digital Race

 

Solgari Contacts

Tamara Phelan – Head of Partnerships & Alliances

tamara.phelan@solgari.com

US +1 855 304 0022 x 313

Canada: +1 647 477 0415 x 313

UK +44 808 238 9594 x 313

Ireland +353 1 246 1130 x 313

France: +33 170 770 335 x 313

Germany: +49 69 222 222 514 x313

 

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900