As a Solgari customer your calls will be charged at our standard wholesale rates no matter what package you choose. This quote will provide you with our bundled offerings or as an Enterprise customer the standard rates plus the additional monthly costs for the features in the package you choose.
Cloud PBX & VoIP
Full access to the entire suite of Solgari Hosted PBX services which can be tailored to meet your specific needs. The service includes the following:
- Increase employee productivity & your revenues
- Enhance your customers experience, never miss a call, meet compliance needs
- Reporting, assess employee performance, call recording, conferencing & training
- Unify all your communications, lower your company’s telecom costs, both fixed line and mobile
- Eliminate up front capital expenditure, support and maintenance costs
- Provide free calls between multi-locations
And so much more….
Cloud Contact Centre
Many contact centres that are still using traditional phone systems and complicated Computer-Telephony Integration (CTI) solutions are aware of the costs of implementing and maintaining such cumbersome technology. By taking advantage of Solgari’s SOA (Service Oriented Architecture), companies can alleviate the complexity of on-premise software and hardware solutions.
Solgari’s Automated Call Distribution (ACD) system ensures that each contact is handled appropriately through Solgari’s ACD Queues and Skill-Based Routing. Solgari has the flexibility to prioritize inbound contact traffic to maximize business results. When queue times are long or particular agents are unavailable, Solgari can be customized to handle these calls any way your business requires such as hold music, marketing messages, in-queue announcements such as estimated wait times, voicemail or call back options to reduce abandoned contacts.
Solgari also offers full blended contact centre functionality to provide the ultimate contact centre utilisation and management.
Request a Quote for your Business Now!