Time is money and every call is associated with a cost which legal firms need to record accurately. That’s why Solgari for Legal Firms is the perfect choice whether you are an independent lawyer or multinational legal firm.
Unified Communications and the ability to accurately retain call data is the number one reason legal firms choose Solgari Hosted PBX services.
Solgari’s feature rich Hosted PBX platform is equipped with a full feature-rich phone system including the following:
- Record individual calls
- Conference call & recording
- Date and Time stamp the start and end of every call
- Archive call recordings
- All calls are securely encrypted to meet data protection legislations
- Full reporting on all calls including those that are monitored
Solgari’s voice recording functionality can help you address the following:
- Accurate billing management for legal firms
- Legal & regulatory compliance tracking of your employees
- Call Playback for Training
- Dispute Resolution
- Enhanced Customer Service
Solgari Hosted PBX Services can:
- Allow you generate detailed reports of your firm’s meta minutes therefore allowing accurate client billing
- Allow you record all calls or certain calls as appropriate
- Help you save on all outbound calls including removing costs between your offices
- Reduce your cell phone costs by routing all outbound calls through Solgari
- Implement a unified communication solution for your business nationwide or globally with just one instance
- Guarantee a fast response to every prospect and customer through our Auto Attendant service and functionality such as hunt and agent groups
- Integrate landlines, mobile phones, emails, faxes, and other communication devices
- Significantly reduce your overhead costs, no on premise PBX systems in each of your offices
- Provide business continuity planning by diverting calls to different locations with no loss of functionality
Solgari Auto Attendant
Solgari Auto Attendant provides businesses with a significant competitive advantage by ensuring that all incoming calls are handled automatically and professionally while also providing significant productivity and cost saving features. When your customers call your business, they are always greeted by a professional attendant that will get their call routed to the appropriate person.
Auto Attendant is available as part of Solgari’s Enterprise and Small Business Hosted PBX offering or can be purchased as a stand-alone service. Typically small companies with less than 10 users may have an interest in only using the Auto Attendant services.