Cloud Communications Case Studies

Solgari Case Studies

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Solgari Cloud Communication Services for Recruitment Firms

  
  
  

Solgari Hosted PBX & Connect services provide significant gains in terms of call time management for recruitment firms which directly equates to increased revenue:

  • Solgari Connect -  integrate key features of Solgari Hosted PBX service within CRM platform and accelerate agents ability to make and receive calls; features include click to dial, ID Look up, click to answer all within the CRM system
  • Hot Desking - allows recruitment teams to move around office and bring extensions with them
  • Record & Archive Calls -  for all incoming and outgoing calls covering training, legal & compliance requirements, dispute resolution, can be shared easily between users
  • Conference Calling - internal, home workers and customers
  • Training -  team leaders can barge into calls, listen and whisper to new trainees
  • Call Reporting  - run detailed reports on call usage by agents and track incoming customer calls
  • Enhanced Candidate Service -  guarantee a fast response to every candidate through our Auto Attendant service and functionality such as hunt and agent groups
  • Solgari Engage - integrates office phones, mobile devices, emails, faxes,  social media and IM and other communication devices as virtual extensions, achieving unified communications and cost cutting
  • Disaster Planning - provide business continuity planning by diverting calls to different locations with no loss of functionality

The following example is a Solgari customer with 30 users, achieving minimum 40% savings

  • Opex vs Capex - replaced PBX depreciation/lease, maintenance & line rental cost with Hosted PBX subscription service
  • Lower Call Charges - replaced Fixed Line call charges with VoIP – each bundle includes over 350 national minutes per user
  • Lower Mobile Charges - reduced mobile calls by eliminating all roaming & international, further savings expected as all mobile users go on Solgari
  • Other Factors - savings with services such as conferencing & call recording which are included removing the need for third party services,
  • CRM integration leading to more agent calls and revenues
  • IP Phones - customer uses soft & IP phones which are not factored in but were not material, this could be material for larger companies

Cloud Integrated Communication Services for Hotels

  
  
  

Solgari Hosted PBX is the perfect solution for hotels, motels, bed & breakfasts and other hospitality providers.

Cloud Communication Services for Professional Service Companies

  
  
  

Time is money and every call is associated with a cost which professional services need to record accurately. That’s why Solgari for Professional Services is the perfect choice whether you are an independent or multinational service companies.

Solgari Hosted PBX for Financial Institutions

  
  
  

Whether you are a small independent financial services company or a large financial institution, you can now lower costs, increase efficiency, and unify communications!

Real Estate Agencies Rely on Solgari

  
  
  

Whether you have real estate agents all over the country or just spread throughout your local city, Solgari Hosted PBX services can provide your company unified communications so you never miss a call again. Solgari will dramatically lower your telecommunication costs and increase your productivity with no hardware or software investment.

Kellogg Uses Solgari Hosted PBX

  
  
  

Consumers around the world know Kellogg products for over a century. The company that makes breakfast and snacks for millions is manufactured in 18 countries and sells its products in more than 180 countries. Solgari’s Hosted PBX service is used by all Kellogg sales representatives to perform a number of telephone based functions such as daily recording of their business miles.

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IFG Group Plc. Uses Solgari Hosted PBX

  
  
  

IFG Group Plc. is a diversified financial services company with full market listings in London and Dublin. The Group provides a range of financial solutions including pensions administration, independent financial advice, and corporate and trust services. IFG use the Solgari Hosted PBX service and are experiencing all of the benefits of reduced call costs, no line rentals, no in-house PBX maintenance and all of the wide range of services available within the Solgari Hosted PBX service.

Sherry FitzGerald Lettings chooses Solgari as their Hosted PBX Provider

  
  
  

The Sherry FitzGerald Group is Ireland´s largest property and mortgage advisory firm, comprising of nine individual companies, a family of seven brands and a 100+ strong branch network. The Group’s services include Residential and Commercial sales, Mortgages, Lettings and Investments.

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