Say Hello to Next-Gen Call & Video Archiving & Encryption.
FCA, MiFID II, SEC, Central Bank & PCI DSS Compliance
Higher security, better flexibility, bigger cost savings
Solgari is the only global provider of Cloud Telephony, Web Meeting, Cloud Contact Centre, IVR, Voice Verification and Compliant Call & Video Archiving services through a single, integrated cloud software platform. Solgari’s Cloud Call Archiving service is used securely across the world by our customers to meet compliance and regulation requirements in the financial services industry and for general contact centre training and SLA delivery.
Customers can archive calls & video meetings forever, search & retrieve within seconds and avoid investment in expensive, less functional, on-premise archiving systems.
Meet MiFID II, FCA, SEC, Central Bank requirements
PCI DSS compliant
Integration with our Cloud Telephony & Contact Centre service
Unlimited call archiving & duration per user
Search & retrieve within seconds
Cost effective. Only pay per user, per month.
Encrypt calls as required
We required a communications solution that could be deployed for both our Boston and Dublin offices while allowing us to address our SEC compliance requirements. We thought we would have to use at least three different vendors to achieve this goal until we saw that Solgari could do all this through their cloud telephony solution and deploy it within days. We couldn’t find any other telecommunications vendor with this global capability.
Rich Corbett, Principal, Palm Street Capital
Financial services companies allocate huge capital to meeting compliance requirements with sub-optimal hardware solutions. Solgari’s Cloud Call Archiving software service offers a more flexible service, at a fraction of the price with far richer features.
- Full Call Log Reporting
- Sophisticated Search Capability – date, time, customer, agent, transaction
- PCI DSS Compliant Credit Card Handling
- Add and Turn Off Extensions
- Integrates with Cloud Telephony & Contact Centre
- Call Encryption
- Word & Phrase Spotting within all archived calls
All our compliance requirements are met automatically in the cloud and we have an unprecedented level of performance reporting. Our decision to go with the Solgari cloud telephony solution has delivered and continues to deliver for IFG.
Gary Owens, CEO, IFG Group PLC
Tell us about your needs
Speak to one of our team to learn how Solgari’s Cloud Contact Centre solution can work for your business.