What is Hosted PBX & Why are Businesses Switching to this Service?
Hosted PBX, or Private Branch Exchange, it is an IP Telephony service that provides a full featured PBX & VoIP service to business customers without the need for an onsite PBX. There is no need for hardware, software, maintenance, and upgrade costs while companies of any size can access the latest in phone system and voice technology. Solgari’s Hosted PBX & VoIP service delivers these benefits to our customers worldwide enabling significant cost reduction and productivity gains.
Some key questions if your business is considering a Hosted PBX platform:
Where are the cost savings with a hosted PBX service and how certain are they?
Using a Hosted PBX platform removes the requirement for on premise PBX boxes, removes maintenance & support cost as well as reducing or removing the need for fixed lines for your business. Office and mobile worker communication costs can be reduced dramatically by having all employees use the Hosted PBX platform for calls no matter where they are or what device they are using. Typical Total Cost of Service for Solgari Hosted PBX delivers 50% savings over on premise telecom systems.
Where are the productivity gains for a business using hosted PBX?
Businesses can access the full functionality suite of Solgari’s Hosted PBX platform and choose specific tools needed for their own vertical industries. Example – law firms ability to record call minutes per customer, CRM integration and click to dial for recruitment firms, call recording and replaying for radio stations, Auto Attendant answering services for small businesses.
Does Hosted PBX provide resilience from fixed lines?
Yes. Hosted PBX services are totally independent of fixed line networks. This means that in the event of a fixed line failure, Hosted PBX services delivered over a network will be fully functioning as long as you have a data connection.
Can Hosted PBX facilitate Business Continuity?
Yes. Inbound calls can be routed over multiple IP connections to various sites using the Hosted PBX service. This means that in the event of an data connection outage on one site, calls can be automatically routed to alternative locations and/or cell phones of your employees.
What do I need to be able to use the Hosted PBX service?
Hosted PBX services require a high quality broadband connection, an onsite LAN (with VLAN separation), and IP Handsets or Softphones.
Can I keep my existing numbers with Hosted PBX?
Yes. You can port your existing numbers to Solgari Hosted PBX. Inbound and outbound calls will then be routed over your Hosted PBX service.
How do I know that voice quality will be excellent?
Without going into the dirty details of voice compression and codecs, you should in general have about 68kbps of upload bandwidth for every simultaneous voice call. Insufficient bandwidth will choke your voice packets and Quality of Service will address this.
Can I use Hosted PBX if I have offices in other states or overseas?
Yes with Solgari Hosted PBX you only require one solution that can be setup for your home, mobile, or multiple offices globally.
The best way to get your questions answered is by using the system and seeing for yourself. Register now for our 15 day trial of Solgari Hosted PBX & VoIP Services