Why Your Business Needs Solgari Auto Attendant
Solgari Auto Attendant provides businesses with a significant competitive advantage by ensuring that all incoming calls are handled automatically and professionally while also providing significant productivity and cost saving features. When your customers call your business, they are always greeted by a professional attendant that will get their call routed to the appropriate person.
Auto Attendant is available as part of Solgari’s Enterprise and Small Business Hosted PBX offering or can be purchased as a stand-alone service. If you are a company with 10 employees or less that would like a phone system that answers all your incoming calls with a professional tool and directs the calls to the appropriate person, then Solgari Auto Attendant is for you.
Solgari Auto Attendant Features and Benefits
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Auto Attendant: answers all incoming calls and directs them to the appropriate person or department eliminating the need for a full time receptionist (available in 14 languages).
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Custom Greeting: set a custom greeting for your customers to hear when they call your company. Also includes advanced settings such as waiting times for technical support or marketing messages for sales cues.
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Time Out Handling - select length of time before timing out, select number to forward to if call times out, select how often the welcome message is played.
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Virtual Extensions – have your calls routed to your office phone, home phone, or mobile devices or all so you never miss a call depending on where you are.
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Personal Virtual Assistant (PVA): call your PVA to make calls, check voicemail, have your PVA call you back to make outbound calls, or to reroute back to the auto attendant. Key feature to reduce roaming and long distance charges.
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Daily CDR Reports - see number of calls coming through the Auto Attendant and how they were handled.
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Solgari Mobility - Windows, iPhone, Android and iPad, users can make VoIP calls through Solgari Mobility eliminating premium long distance and roaming charges. Read More...
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One Number - user could be anywhere but customers see calls coming from your office number.
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Wholesale Call Rates - Solgari provides wholesale call rates to all our customers. See Call Rates
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Tier 1 Quality - Solgari provides carrier grade tier-one quality voice services to our customers.
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